Frequently Asked Questions

About Your Visit

Can you help with dental anxiety or fear?

Don’t be afraid to tell us if you have dental anxiety. We can help!

We completely understand that visiting the dentist can increase anxiety. Let us know about your concerns when you make your appointment. We’ll talk you through what will happen during your visit so you’ll feel as prepared as possible.

We’ll offer you a time which is the most convenient and least stressful for you. We might recommend you take a pre-treatment calming medication and give you a stress relieve tool and headphones to help distract you.

Get in touch and we’ll do everything we can to help you feel comfortable and safe.

How can I schedule an appointment?

Scheduling an appointment is easy. You can call our friendly staff during business hours on (08) 9192 1624, or you can book online.

Do you offer cosmetic dentistry services?

Yes, we offer cosmetic dentistry services such as teeth whitening, veneers, and dental implants. Our experienced dentists can help you enhance your smile and address any aesthetic concerns you may have.

Do you treat dental emergencies?

Yes, we provide emergency dental care. If you are experiencing severe tooth pain, swelling, a knocked-out tooth, or any other dental emergency, please call our clinic immediately to schedule an urgent appointment.

How often should I visit the dentist for a check-up?

It is generally recommended to visit the dentist for a routine check-up every six months. However, the frequency may vary depending on your oral health needs. Your dentist will advise you on the appropriate interval for your specific case.

Getting There

Arrive by car

If you are travelling by car, we have plenty of on site parking available.

Arrive by public transport

If you are travelling by public transport, please check the local bus schedule for routes passing by Barker Street Broome.

Arrive by air

If you are travelling interstate on internationally by air, DNTL Code is located approximately a 2 minute taxi drive, or 15 minute walk from the Broome International Airport.

Health Insurance, Benefits and Telehealth

Are you part of the Child Dental Benefits Schedule?

We are proud to participate in the Child Dental Benefits Schedule. The CDBS provides access to benefits for basic dental services to children aged 2-17 years. The total benefit entitlement is capped at $1,000 per child over a two calendar year period and offers a range of services including examinations, x-rays, cleaning, fissure sealing, fillings, root canals and extractions. To check your eligibility, please contact one of our friendly staff with your Medicare details.

Are you part of the DVA program?

We are proud providers of the Veterans Affairs program for all gold card holders and eligible white card holders. To check your elegibility, please contact one of our friendly staff. 

Do you take my heath insurance fund?

We accept all health funds and have a HICAPS terminal on site for on-the-spot claiming using your private health fund card. We can also provide quotes for some insurance providers to save you from having to phone to work out rebates. 

Payment Info

How can I pay for my appointment?

We accept various payment options, including cash, credit cards, and debit cards. Additionally, we may offer flexible financing options or payment plans for more extensive treatments. Please inquire with our friendly staff for further details.

If you have any other questions that weren’t answered here, please reach out to our team!

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