Front Desk + Marketing Coordinator

Marketing & PR Coordinator (with Front Office Responsibilities)

📍 Broome, WA | Full-Time
Are you equal parts people-person and brand-builder?
At DNTL Code, we’re passionate about confidence—from the way our patients feel when they walk in, to the way we show up in our community. We’re seeking a Marketing & PR Coordinator who thrives on meaningful connection, has an eye for detail, and loves balancing daily structure with bursts of creativity.
This role is uniquely hands-on: you’ll be our front-of-house communicator and our go-to for in-clinic promotions, digital content, community outreach, and brand storytelling. Your work will directly support both patient experiences and our recruitment brand, while also strengthening our presence in the local community.

About the Role

You’ll sit at the heart of DNTL Code—welcoming patients at the front desk, managing appointments and communications, while also planning and executing marketing, PR, and community initiatives that reflect our values of confidence, proactivity, innovation, and sustainability.
You’ll take ownership of creating and maintaining a structured marketing rhythm, offering feedback to leadership on ways we can continue to attract our ideal patients and dream team members. You’ll be comfortable giving direction to others when it comes to capturing content or executing promotions.
This role involves active community engagement: you’ll visit and build relationships with referral partners and values-aligned businesses, attend networking and awards events, and lead our award submissions process.
A clear understanding of AHPRA advertising regulations and ethical healthcare promotion is essential. You will help ensure our content and campaigns are not only engaging, but also compliant and responsible.

Your Day-to-Day Includes:

• Patient-Facing Front Desk Duties: Warmly welcome patients, manage bookings, handle inquiries and emails, and ensure every interaction reflects our brand.
• Marketing Structure & Strategy: Establish and maintain a clear marketing calendar and workflow. Provide insights and suggestions to leadership on patient attraction and employer branding.
• In-Clinic Promotions & Campaigns: Plan, execute, and refresh seasonal promotions and displays, keeping messaging aligned with our values.
• Digital Content Support: Capture behind-the-scenes content, write captions, schedule posts, and tell stories that connect with our community.
• Awards & PR: Draft compelling award submissions, and represent DNTL Code at networking and industry events.
• Community Engagement: Build meaningful relationships with local businesses and health professionals who share our ethos.
• Campaign Reporting: Track digital engagement, monitor patient response to promotions, and share insights that help us grow.
• Retail & Stock Support: Manage skincare/product stock and reception display standards.
• Team Collaboration: Help guide junior team members in content capture or campaign support as needed.
• Compliance: Ensure all public-facing communications meet AHPRA advertising guidelines for dental and dermal care.
  You’ll Thrive in This Role If You:
• Communicate with warmth, clarity, and confidence—on the phone, in person, and online
• Have experience in administration, marketing, or front-desk roles (dental/dermal a bonus)
• Take initiative, follow through, and hold yourself to a high standard
• Understand the importance of brand voice and know how to protect and amplify it
• Are confident building new relationships and engaging with the local community
• Have strong writing skills and a keen eye for detail—especially when preparing submissions
• Are comfortable with AHPRA guidelines and understand the do’s and don’ts of health advertising
• Love balancing creativity with structure and strategy
• Want to grow in a supportive, forward-thinking team that values innovation and impact